Thank you for choosing Alpen Lederhosen! We are dedicated to delivering your authentic Bavarian traditional clothing with the highest quality and care. Below are the details of our shipping policy:

Processing Time

  • Order Processing: Orders are processed within 3-4 business days. Please allow additional time for custom-made items or during peak seasons.

Shipping Options

Rush Orders:

  • Delivery Time: 10-12 days
  • Fee: $25.00
  • Details: For expedited processing, choose our rush order option at checkout. We guarantee delivery within 10-12 days.

Normal Orders:

  • Delivery Time: 2-3 weeks
  • Fee: Free shipping on orders over $199
  • Details: Standard shipping is available for a flat rate. Orders above $199 qualify for free shipping.

Made to Measure Orders:

  • Delivery Time: 4-6 weeks
  • Fee: $20.00
  • Details: Custom-made orders require additional time for crafting. An extra $20.00 fee applies for made-to-measure services. Expect delivery within 4-6 weeks from the date of order confirmation.

Shipping Costs

  • Domestic Shipping: Costs are based on the shipping method selected. Orders over $199 receive free standard shipping.
  • International Shipping: Available to select countries. Shipping costs and delivery times vary. Additional customs fees or import duties may apply and are the responsibility of the customer.

Order Tracking

  • Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking details. Track your order on our [tracking page] (insert link).

Delivery Issues

  • Missing or Damaged Orders: If your order does not arrive within the estimated time or arrives damaged, please contact our customer service team at [email protected] or +1 (945) 206 043 within 7 days of receipt. We will assist you in resolving the issue.

Contact Us

For any questions or concerns regarding our shipping policy, please reach out to us at:

  • Email: [email protected]
  • Phone: +1 (945) 206 043
  • Address: 5900 Balcones Drive, STE 100, Austin, TX 78731, United States

Thank you for your support and for experiencing the true essence of Bavarian tradition with Alpen Lederhosen!